Kanban System Design
Master the Kanban Method with systems thinking approach and practical implementation guidance
Who Should Attend
Are you experiencing these workplace challenges?
- Overburdening (more work than you can handle) and an inability to discuss it?
- Work piling up with no clear visibility into what's actually getting done?
- Teams constantly switching between urgent priorities without finishing anything?
- Unpredictable delivery times making it difficult to commit to customers?
- Bottlenecks appearing and disappearing with no systematic way to address them?
- Feeling like you're working harder but not seeing improved outcomes?
If these challenges sound familiar, the Kanban Systems Design course can teach you how to consistently describe your problems in an actionable manner so you can design solutions that address these problems once and for all.
This class is for those who want to actively participate in improving the delivery of products and services to customers and, speaking more broadly, businesses that are based on the delivery of intellectual work.
Your classmates may include individual contributors, first- and second-line managers, project managers, product managers, technical experts, scrum masters, business unit leaders, C-level executives, their improvement coaches, and consultants.
Note: It is not necessary to take the TKP (or a Kanban Foundations) class before taking the KSD (KMP I). The two classes address different agendas. Some students are interested in one, some in the other, some in both. Both classes are designed not to need any prerequisites.
Kanban 101 Online Training: Included with KSD Registration
A license to access the Kanban 101 online course is automatically included with all Depth Consulting KSD class registrations. Coupon codes will be emailed upon confirmation of registration.
What You'll Learn
- Gain a well-founded understanding of the Kanban Method, its practices, and guiding principles
- Learn about a systems-thinking approach to designing and introducing one or more kanban system in your specific organization's environment
- Learn how to view teams as service delivery organizations and transition your approach to improvement to a customer-focused and needs-sensitive one, so as to make a difference in your business
- Gain an understanding of pull-based work management, and how limiting (or optimizing) Work in Progress (WIP) can actually increase the efficiency in your company's delivery of services to your customers
Course Agenda
The Kanban Systems Design course is a 2-day introduction to the Kanban Method, basic kanban system principles, and practical guidance to introducing the method into your organization. It includes evidence-based information about the efficacy and effectiveness of Kanban, and how it can be introduced into your existing organization. The course involves many group exercises, discussions, and a highly interactive kanban simulation.
Day 0: Pre-Class Preparation (Strongly recommended)
Complete Kanban 101 Online Course
The Kanban 101 Online Course is included in your registration. We strongly encourage all attendees to complete this course before attending the in-person training. This material may not be reviewed during the live class.
This foundational course will give you essential background knowledge that will enhance your learning experience during the workshop.
The course contains approximately 1.5 hours of videos with short post-video knowledge checks to complete and can be done at your own pace. Students normally complete the class in about 2 hours in 15-20 minute increments.
What you'll gain from Kanban 101 Online Course:
- Basic understanding of Kanban principles and terminology
- Introduction to visual management and work-in-progress limits
- Foundational concepts that will be built upon in the KSD course
- Ability to participate more effectively in class discussions and exercises
Note: You will receive your Kanban 101 access coupon via email upon registration confirmation.
Day 1: Kanban Method Fundamentals
You'll learn about, and get experience with, several key elements of the Kanban Method, such as:
- Systems Thinking
- Work Item Types
- Classes of Service
- Visibility
- Establishing policies behind the work to assist your delivery
- Kanban system mechanics and indicators
- Pull
- Delivery
- Replenishment
- Commitment Point(s)
- Lead Time
- Throughput
- Capability vs Deliverability: Cumulative-Flow Diagrams
Day 2: STATIK Workshop & Implementation
You'll be presented with an evidence-based introduction to STATIK (Systems Thinking Approach to Introducing Kanban) and go through 6 major exercises to learn how to apply STATIK to your current environment.
- Introduction to the STATIK workshop
- Evidence-based case study behind the Kanban Method that demonstrates all six key activities of STATIK in a non-trivial, yet compact manner
- Sources of Dissatisfaction: Understanding the problems to develop a motivation for change
- Demand Analysis: Develop a concrete model of what your customers ask you to do for them
- Modeling the Workflow: Re-imagine your workflow as a sequence of dominant activities, not tasks and hand-offs
- Classes of Service: Understanding what they are and how they influence kanban system design
- Feedback loops and Cadences: Delivering and Replenishing to sustain and nourish the flow of work
- Designing a kanban system: Visualizations, policies, and practices you can use immediately
Ready to Transform Your Organization?
Join our Kanban Systems Design course and learn to implement proven methodologies that improve delivery efficiency and customer satisfaction.